‘Be responsible for your mobile money pin’

The Head of Corporate Communications at Mobile Telephone Network (MTN) Ghana, Madam Georgina Asare Fiagbenu, has urged Ghanaians, particularly patrons of MTN, to be responsible for their mobile money transaction pins.

According to her, despite the commitment and readiness of her office to ensure mobile money safety and security, the protection of pins was a shared responsibility in the face of the increasing mobile money fraudulent activities.

She, therefore, passionately appealed to the general public to be vigilant and desist from sharing their mobile money pins with both familiar and unfamiliar individuals with the recent increase of fraudulent actions.

Notwithstanding, Madam Fiagbenu mentioned that her outfit was putting robust measures in place to ensure efficient and effective safety and protection of mobile money pins in an effort to control these fraudulent activities.

One of the measures she disclosed was to disable phones and devices that were used for fraudulent activities in the country.

She made the disclosure at MTN Media and Stakeholders Engagement in the Eastern Region, which was aimed at advocating for MTN activities, sharing information and responding to the feedbacks by the customers in the region.

Madam Georgina Fiagbenu stated that MTN was aiming to accelerate growth by building the largest and most valuable platform businesses and drive industry leading connectivity operations in the country.

Boasting of their visibility in the telecommunication industry, Madam Georgina Asare Fiagbenu disclosed that MTN is the seventh largest mobile network operator in the world and the largest in Africa.

To her, this achievement is not fluke but continuous commitment and dedication to delivering better services for customers to communicate effectively with people from all over the world.

Touching on the corporate social investments, Madam Georgina Fiagbenu averred that MTN have undertaken 159 projects as an effort to give back to the communities a with a corresponding capital injection of GH¢93 million on the projects.

With the MTN Ghana Foundation initiatives, Madam Georgina Fiagbenu said the foundation which was set up as a separate legal entity with its own independent Board of Directors and Patrons who oversee its operations has three focus areas which include health, education and economic empowerment.

She continued that the mission of the foundation is to improve the quality of lives of people through appropriate and sustainable corporate social responsibility interventions in communities where MTN operates.

On the some challenges affecting smooth and free network flow, Madam Georgina Fiagbenu raised serious concern over activities of road constructors especially in Ghana which have contributed to otherwise manageable network problems.

The Head of MTN Corporate Communications pointed out that activities of road contractors have led to the cut of MTN Fiber which are laid underground to provide high-speed internet to subscribers.

Madam Georgina Fiagbenu stated that fibers help MTN to speed up its mandate for better service delivery in the country and therefore appeal to road constructors to collaborate with her office in the discharge of their work.


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