Our attention has been drawn to media reports involving the alleged closure of our Ridge Service Station in Sunyani and wish to explain as follows:
The Sunyani Ridge Service station was not locked by the NPA as was falsely portrayed in the media.
The reported issue at the Ridge station involved two faulty nozzles, which were giving fluctuating readings at various times when using the Visuguage (10-litre-can). This was explained to the NPA team during the visit.
The Ridge Service station, which has 10 nozzles, has been open and serving customers with the 8 remaining nozzles since the NPA visit.
GOIL also categorically denies cheating customers. The two nozzles in question had fluctuating readings (over delivering and underdelivering) which were being fixed by certified mechanics before the NPA visit. The faulty nozzles have since been repaired, awaiting certification.
As a responsible Oil Marketing Company, GOIL assures the public that it will always ensure consumers get value for money for products bought from its service stations.
GOIL has always put the interest of customers at the front burner. It is for this reason that the Company last year donated Visuages to the Ghana Standards Authority to assist in its mandate of ensuring proper measurements of fuel products.
Robert Kyere
Public Relations Manager
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