We confirm an incident which happened on Sunday 28 August, 2022 at our Adomi Bridge (Atimpoku) Shell Filling station.
There was water ingress into the underground Super tank after the heavy downpour in the area. This resulted in the stalling of the engines for a number of customers who had earlier carried out transactions at the station.
On hearing of this unfortunate incident, sales at the station was immediately halted. All customers who were involved were also immediately contacted and alternative arrangements made for them where possible.
We continue to be in touch with the affected customers to ensure full closure whilst further investigations continue to permanently resolve the issue and prevent any future occurrence.
We apologize to all impacted customers whilst we work with our Technical Team to resolve this issue.
We wish to reassure all our cherished customers that this is an isolated case, and we remain committed to ensure the strictest levels of quality and safety at all our service stations.
