MTN Mobile Ghana his honoured its Mobile Money merchants and agents for their commitments, contributions and support to make it a household name even in the face of economic challenges.
Mr. Shaibu Haruna, Chief Executive Officer of MTN Mobile Money, at the dinner and Awards Night in Kumasi, explained that the honour was to say thank and reward 59 merchants and agents who worked to hold the brand in high esteem from operational areas toward achieving transition of its MoMo Services to a full business platform as part of a broader ambition for the 2025 strategy.
He said solid services would be introduced in the coming years to advance customer experience as an evolving mobile financial tool.
The top performing vendors received motorbikes, Smart TVs, laptops and CCTV cameras, with Kingdom Books Stationary at the Kwame Nkrumah University of Science and Technology (KNUST) campus in the Kumasi Metropolis as the Overall Best MoMo Agent, taking home GH¢50,000 electronic cash (E- cash) and a motorbike.
In 2009, MTN Ghana set out to redefine the course of Ghana’s financial sector with the launch of MoMo and after 10 years of implementation, this e-financial mechanism had become a major bug in homes, and the business community in general.
The service has 11.3 million subscribers, with 250,000 agents and 200,000 merchants across the country. Mr. Haruna attributed the successes over the last decade to the critical contributions of merchants and agents.
He described the financial year as a difficult one with the introduction of e-levy, as well as the challenges customers had with accessing their MoMo wallets during the sim barring exercise.
He said their resilience as a people had enabled them to soldier on towards the celebration of their achievements and strategising for next year.
The top three awards were picked by Kingdom Books Stationary as the overall agent, while the first and second runners up were picked by Mr. Samuel Nti Adjei from Kumasi and Sibaweh Nasibatu from Tamale. They also took home GH¢20,000.000 E-cash, a motorbike and GH¢10,000.00 E-cash and a motorbike respectively.
