The Komfo Anokye Teaching Hospital (KATH) has held the third edition of its “Management and Senior Specialist/Consultants Consultative forum”.
The forum, held under the theme: “70 Years of Impacting Lives: The Role of Quality in Pursuit of Excellence”, was sponsored by Palp Pharmaceutical Limited.
Dr. (Med) Paa Kwesi Baidoo, Chief Executive Officer of KATH explained that the forum was instituted to serve as an engagement platform between management, consultants and senior specialists who are the backbone of the hospital, in terms of clinical care.
He noted that this year’s edition is quite timely and symbolic, given that it coincides with the Hospital’s 70th anniversary celebration.
The CEO indicated that as the hospital marks its Platinum Jubilee anniversary, it has become imperative that not only does KATH have to look at its impacts, in terms of numbers, but also look at the quality of service provided to its clients and patients.
He emphasised that it was also the vision of the hospital to become a centre of excellence when it comes to clinical services, medical education and research.
Dr. Paa Kwesi Baidoo indicated that studies on quality improvement show that structured approaches, such as continuous monitoring, staff training and process standardisation can significantly lower adverse events, improve service delivery and lead to higher
patient satisfaction ratings, hence KATH’s systematic pursuit of safety, effectiveness, patient centeredness, timeliness, efficiency and equity.
Acknowledging the challenges of the hospital, the CEO disclosed that there are significant ones that must be addressed in pursuit of excellence, explaining that there are issues of resources or with resource constraints, infrastructure gap, the accommodation of VVIPs, if they fall sick, and the absence of critical medical equipment to enhance quality of health care delivery.
He noted that the quest for better quality services demanded that management addressed these head on, stressing that “excellence is not accidental, but it is engineered through relentless commitment to quality”.
Dr. Paa Kwesi Baidoo, therefore, urged consultants, senior specialists, and all staff to own this “quality agenda”, hoping that with the support of all stakeholders, KATH can be elevated to be a “true centre of excellence”, of international repute.
He stressed that collective effort would ensure that the next 70 years of the hospital will even be more impactful through the delivery of world-class care that truly transforms life.
By Oswald P. Freiku, Kumasi
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