The Electricity Company of Ghana (ECG) has begun fixing new smart prepaid meters to households in the region, after taking delivery of 40,000 new meters.
Districts in the region have also been allocated their portions of the new smart prepaid meters.
In Sekondi-Takoradi for instance, this reporter chanced upon ECG staff going round installing the smart prepaid meters to new households and replacing old ones.
The fixing of the smart prepaid meters was the redemption of a promises made by the ECG to customers to begin fixing new prepaid meters to new households, as well as replacing old ones as soon as they took delivery of the 40,000 smart meters.
It would be recalled that the ECG assured customers in the Metropolis, and the region as a whole, last month to start deploying about 40,000 prepaid meters in the region, starting from the month of July.
The ECG Regional General Manager, Emmanuel Justice Ofori, gave the assurance and explained that the arrangement was to clear the backlog of requests, and also address challenges of replacing faulty one and old post- paid meters.
Mr. Ofori gave the assurance when he led a delegation of ECG management and Board member, Lawyer Naana Nsarfoah, on a familiarisation tour of the Takoradi Press Center.
“Management has signed a contract with MBH, and then their delivery starts from now to the end of the year. In about two weeks’ time, we expect to take delivery of the materials and ensure that we start installing them for all those who have requested for new services,” he said.
Mr. Ofori continued that ECG would replace all faulty meters in the system, and then replaced postpaid ones with prepaid meters depending upon the areas that would be selected. For now, ECG staff have been deployed and were fixing new smart meters to new houses, as well as replacing old ones.
The advantage with the new smart meter is that, one could just buy credit using the phone by downloading the ECG app.
Journalists, who mostly interface with customers, have been educated on the use of the app.
