MTN Network still robust; despite COVID-19, fibre cuts challenges
Mr. Sam Koranteng, Corporate Services Executive of MTN-Ghana, has stated that the network is still robust despite suffering many setbacks early this year.
According to him, despite the outbreak of the Coronavirus (COVID-19) pandemic and its effects, as well as the constant destruction of some of the company’s fiber cables, MTN Ghana is still committed to giving the best of voice and data services to Ghanaians.
Addressing a virtual edition of this year’s Editor’s Forum, a yearly engagement where MTN outlines its prospects, activities, as well as challenges to news editors, the Corporate Services Executive said the mobile company was determined to fulfill its obligations to its cherished customers, as well as the Government of Ghana.
Mr. Koranteng explained that MTN, in the heat of COVID-19 pandemic, pumped about GH¢100 million to shore up its network services, provided support to customers, and protective equipment to its staff, as well as the partnering of the government to deal with the pandemic.
He disclosed that MTN provided training, as well as protective equipment, to its staff and workers at a cost of GH¢29 million. .
This, he said, was incumbent, since MTN needed to safeguard its staff against any break out of the disease within its premises or outfits.
Mr. Koranteng stated that an amount of GH¢72 million was spent to improve network services, as well as mobile transactions, while GH¢6 million was spent on the purchase of Personal Protective Equipment (PPEs) to government agencies, as well as hospitals during the intense periods of the COVID-19.
Mr. Charles Osei-Akoto, Head of Technical Services MTN Ghana, revealed that despite the challenges the company was determined to carry out the planned expansions on the existing cell sites in the Northern business district.
He said MTN plans to add 85 new cell sites to the existing sites, though about 49 had already been done.
Mr. Akoto noted that though there are some setbacks because of the Coronavirus (COVID-19) and other impediments arising out of constant road constructions, the 85 sites would have been completed.