MTN cautions customers against fraudsters in its 25th anniversary promo

August 13, 2021 By 0 Comments

MTN Ghana, leading telecommunication giant, has cautioned Ghanaians, especially their customers to be careful about scammers or fraudsters in order not to fall prey to their tricks during the ongoing promotion in relation to the company’s 25th anniversary celebration.

Mr. Maxwell Arthur, speaking at Tuesday’s virtual press conference on the promotion, cautioned all customers not to allow themselves to be deceived by scammers.

He explained that, the promotion is based on usage, in which participants accrue points via revenue generating activities, which include Voice, Data, SMS, Value Added Service (VAS), digital and Mobile Money transactions, where fees are charged.

According to him, in line with their strategic intent for 2021, which is leading digital solutions for Africa’s progress, promo points are skewed towards revenue generating activities performed on their digital platforms, enters into the promo by dialling *156# and select option 5.

Mr. Arthur disclosed that the promo targets all MTN customers as partof the 25th Anniversary Celebration of Scancom PLC in recognition of loyalty of its customers.

He disclosed that, the Promo will run from August to October 2021 and that participants could win a brand-new Hyundai Sonata, Cash Rewards and free Airtime, amongst others.

He said to deepen their regionalized value proposition; the promo is designed to ensure that at least a customer in each of the 16 regions drives home a brand new Hyundai Sonata.

He said winner selection, rankings and prizes will be available to only those who opt in by dialling *156#.Fibre Broadband (FBB)customers are opted in by default and will not require to dial *156#.

The minimum spend which qualifies a customer to accrue promo points is one pesewa and above.He said Non-voice numbers such as Access Point Names (APNs), MIFIs,Modems, Routers etc. are excluded from the promotion, however, purchases made from other MTN Phone numbers or Sim Cards for these services will accrue points on the purchasing MSISDN.

Mr. Arthur stated that, the Company is expected to spend about GHC10million for the promotion and advised all Customers of MTN to subscribe to the promotion.

According to him, the promotion is open to every customer of MTN across the 16 regions and to ensure that the promotion is very transparent, KPMG has been contracted to supervise the promotion while MTN will only publish the position of each customer during the period.

He stated emphatically that, MTN will only use their official number 0244300000 to call lucky winners of the promotion, while the winners will also be published on their various platforms. No winner will be given any code nor asked to pay any money or air time in the process.

Mr. Arthur advised all customers of MTN to ignore any number apart from their official number that will be used to call lucky winners in the course of the promotion.

We will not use SMS to invite any winner and should not pay any money to anyone for MTN 25th anniversary promotion, he cautioned.

Mrs. Georgina Asare Fiagbenu and Mrs. Afua Asare-Adjei, both officials of MTN-Ghana also encouraged all customers of the Company to subscribe to the 25th anniversary promotion. According to them, what every MTN Customer needs to do is to subscribe to the promotion by talking, browsing, use momo and MTN Apps to exceed their target points by higher percentage margin to stand a chance of winning a brand new Sonata car or other prizes.


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