By Bernice Bessey
Vice President Dr Mahamudu Bawumia, foreseeing the challenges of institutions in the management of documents, has since been championing a paperless system for effective service delivery, however, the public is yet to realise the full benefits of this policy from critical institutions such as the Ghana Police Service.
The Ghana Police Service is one of the institutions that has direct contact with the public, and issues like missing dockets has become a phenomenon that most people have to encounter, as an impediment to their quest of seeking justice.
Although the Ghana Police Service, in recent times, is uplifting its game to become a world class institution, which is worth commending, the problem of missing dockets is becoming chronic and a syndrome that the law enforcement agency must work hard to cure.
Ebenezer Nii Bi Ashitey Adjin Ayi-Bonte, a pensioner, sharing his experience with The Chronicle, said he had an issue of encroachment concerning his landed property, which case was reported to the Ngleshie Amanfro Police Station in 2014.
However, almost five years down the line, nothing has being done about the matter, because the docket on the case cannot be traced, while the suspects continue with their illegal operations.
To prevent the trespassers from further havoc, Mr Ayi-Bonte acquired a police extract to the Property Fraud Unit at the Police Headquarters, which requested the said docket that has since not been produced.
The complainant said he had been accompanied by one Sergeant Amanor on several occasions to the Amanfro Police Station, and the docket could still not be retrieved.
Out of frustration, the pensioner, in 2017, petitioned the Inspector General of Police on the belief that the missing docket was a deliberate attempt by the Amanfro Police to stifle investigations and the prosecution of the suspects.
Mr Ayi-Bonte added that information he had gathered indicated the Amanfro Police are unable to locate the docket because the investigator previously handling the case had been transferred to a different station, something he finds difficult to comprehend.
According to him, it is difficult for him, as a pensioner, to be disappointed in the very system he trusted so much to help him receive justice, adding that the suspects even had in their possession a forged document of a deceased chief of the area.
He appealed to the police to help him in this direction to receive justice.