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Kintampo Health Insurance Authority reviews performance for 2018

botchway May 2, 2019


The Kintampo North Municipal office of the National Health Insurance Authority has held its annual review meeting.

The meeting, which took a stock performance of the authority in 2018, attracted stakeholders, organised groups, service providers, heads of departments, chiefs, civil society organisations, religious groups, artisans, beauticians, and the media.

The Kintampo Municipal Chief Executive, Mr. Michael Sarkodie Baffoe, and the Regional Director for the National Health Insurance Authority, Mr. Joseph Mensah, graced the occasion.

In his welcome address, the Municipal Manager of the National Health Insurance Authority, Mr. Gideon Amoako, indicated that the review was a forum for participatory approaches to look back and forward to solve challenges of the authority through the sharing of ideas.

“This day is an opportunity for the public to make inputs to the work of the NHIA, which represents one of the two special initiatives of the government in national health insurance and free senior high school,” the Brong-Ahafo Regional Director of the NHIA noted.

He admitted that 2018 was a challenging year for the entire NHIA within the Brong-Ahafo Region with the breakdown of printers and co-payments of service providers as recurring problems.

However, the NHIA in the region resolved the predominant long queues at the various offices premises with the start of the mobile renewal platform on the various mobile phone networks by dialing *929#.

The introduction of the mobile renewal has reduced the cost and pressure on printers which invariably lead to breakdowns.

He added that an electronic claims portal has also been created and is currently in use. “Claims payment have been remarkable in the year under review, with claims of about 16 months halved and claims from the same year being paid,” he said, and added that all claims have been paid up to May 2018.

The Municipal Chief Executive, Mr. Michael Sarkodie Baffoe, acknowledged that the scheme is not without its own challenges, and indicated the government’s preparedness to engage stakeholders to fine-tune the system.

The Public Relations Officer for the Kintampo North NHIA, Mr. Abraham Num, indicated that the target for membership registration for 2018 was 64,096, but they registered 65,776, placing 7th on the table for registration in the region.

According to him, a total number of 7,345 indigents were registered out of the targeted populace of 11,777.

With regards to school registration, the NHIA-Kintampo registered 33,115 out of the given target of 31,925.

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