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NHIA creates awareness on Mobile Renewal

botchway February 14, 2019

The Regional Directorate of the National Health Insurance Authority (NHIA) held a float across the principal streets of Sekondi Takoradi to create awareness of the ‘Mobile Renewal” innovation. The awareness also coincided with the 15 years anniversary celebration of the scheme.
The float, which was patronised by officers of the Health Insurance Authority in Sekondi-Takoradi and the general public, was to drum home the importance of the public registering with the scheme through the mobile renewal innovation.
In the mobile renewal innovation, members of the scheme can just sit in the comfort of their homes and renew their membership with the National Health Insurance Scheme (NHIS) by dialing a code on their phone.
The NHIS social intervention was brought to life in 2003, and has been providing access to quality health care to the people of Ghana once one was a registered member.
Addressing the media after the float, the Regional Manager of the NHIA, Edna Gyau Baffour, said the core business of printing identity cards for members and reimbursing healthcare providers’ claims for services rendered to members had gone through some phases – that is from printing laminated cards to magnetic cards, and now to instant biometric cards.
They also evolved from utilisation of NHIS cards on district to a nationally accepted card.
Ms Edna Gyau Baffour pointed out that as an institution, “We care about our members, and, thus, have brought about an innovative solution to solve some bottlenecks in our operations. We call this solution ‘Mobile Renewal’, where members could sit in the comfort of their homes, offices or wherever they found themselves, and renew their membership with the scheme.”
She stressed that the benefits of mobile renewal could not be overemphasized, considering the fact that it reduced time wasting and transportation costs and loss in income.
The mobile renewal, according to the Regional Manager, would help the NHIA achieve higher scheme penetration and eventually attain universal health coverage, lower operational costs, and better claims governance.
She, therefore, encouraged healthcare providers to embrace the programme by signing up to the digital authentication for our collective benefit.

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