By Inusa Musah
At the last of a series of workshops to launch a booklet of the Code of Conducts for its players, in Accra, the Ghana Electricity Company (ECG) has cautioned its third-party contractors and its staff to flee from accepting gifts or bribes from customers.
Citing instances when gifts to some ECG staff ended them in the dock, Ing Samuel Adzijornu, who schooled the participants at the workshop, outlined stringent punishments the ECG would mete out to anybody found liable.
These were contained in the Code of Conducts, and to keep them abreast with the dos and don’ts of the company, Ing Samuel Adzijornu said the ECG would, in the future, document all its rules as an appendix in their contract forms.
Most ECG third party applicants hardly read through the terms of their contract for a better understanding before autographing it, and so when their misdeeds cost them their jobs, they cry foul.
“ECG will not accept any excuses should our terms of contract be breached by either our staff or contractors, therefore, the importance of this workshop, and our resolve to document our rules as an appendix to improve on customer service delivery,” Ing Samuel Adzijornu explained to the participants.
He went on to caution contractors to desist from embossing ECG logos on their vehicles, albeit, he said contractors could emblazon an inscription to indicate that they are accredited by the ECG for their credibility.
Additionally, he cautioned the contractors to, at all times, provide their staff with personal protective equipment, ID cards, and lastly, have either mobile or still signposts for easy identification by their customers and the ECG.
The good news to the participants was the assurance from Ing Samuel Adzijornu that the ECG would pay contractors timely, and, besides, constantly collaborate with them to scale up their profession and that of their staff.
Ing Samuel Boakye-Appiah, Managing Director of ECG, in his remarks, lay bare the fact that ECG vehicles would not exit the company’s premises with a contractor’s equipment to the latter’s site.
“ECG cannot give you a contract and on top of that convey your materials to your site. That status quo will not exist, if it used to,” he warned.
Some of the participants travelled from the Western, Central, Volta and Ashanti regions, and with their readiness to abide by the rules of the ECG, explained the preparedness of the contractors to support the ECG become more viable than it used to be.